Terms of Usage

• Date Well Project Enterprise is not responsible for any losses or damages pertaining to the usage of Date Well Project services.

• We have a right to bar you from events or even escort you out of events and not issue you a refund should you behave inappropriately i.e. using abusive language, harassing others, bullying others, or discriminating against others etc. We do not stand for and condemn such behaviors.

Refund Policy

• Should the event ticket has sold, a refund is strictly not allowed for whatsoever reasons should the participant informs Date Well Project within 72 hours before the event unless the event is cancelled/postponed by Date Well Project due to unforeseen circumstances.

• For no-shows, there is strictly no refunds allowed.

• For participants who are unable to make it and have informed Date Well Project prior to 72 hours before the event, we allow credit transfer to our other events / to another friend. Kindly contact hello@thedatewellproject.com or WhatsApp us at +60 111 8979 413

• Should there be an event of cancellation/postponement by Date Well Project, please allow 14 working days for the refund to be processed.

• Upon a successful refund, the participant will receive an email or a call from Date Well Project pertaining to the refund status.

  Delivery Policy

• Sale of event ticket will be operated for at least 3 weeks prior to the event commencement.

• Upon successful payment by the customer, the customer shall receive a confirmation email.

• The customer is to bring a valid identifying document (i.e. IC, Driving License or Passport) in order to check in at the event.